Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support. This may include:

• Name and contact information (email, phone number)
• Payment information (credit card details, billing address)
• Vehicle information (license plate, make/model)
• Location data when using our services

1.2 Automatically Collected Information

We automatically collect certain information when you use our services, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location information (with your permission)

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our parking reservation services
• Process payments and send transaction confirmations
• Communicate with you about your account and reservations
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Send promotional communications (with your consent)
• Comply with legal obligations and protect our rights

3. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our services
• Parking Partners: With parking facility operators to facilitate your reservations
• Payment Processors: With payment service providers to process transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus a reasonable period thereafter.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@park-smart-pro.com
• Phone: +1 (555) 123-4567
• Address: 123 Parking Street, Suite 100, City, State 12345